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Call Centers: A New Paradigm
Last year I wrote a blog post summarizing studies made on call centers. It covered many aspects of contact centers from how good customer...

James Corcoran
Feb 18, 20222 min read
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Study: Call Center Humans
On our quest to learn more about the Human voice and the social dynamics of conversations, one natural stop is, of course, call centers....

James Corcoran
Dec 18, 20213 min read
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Generalization in Neural Networks
Are larger networks always better able to generalize? How important is regularization? Sources : Findings Summary : A two-layer neural...
Tomas Ramilison
Jul 6, 20202 min read
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Welcome to Our Research Blog
Most DL practitioners know that the marvels we are capable of today would not have happened the way that they have if it wasn't for a...

James Corcoran
Sep 25, 20191 min read
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